Discover Affordable, Tailored Call Answering Solutions

At The Answering Service (TAS), we understand that every business has unique needs when it comes to call handling. That’s why we offer flexible, cost-effective pricing plans designed to fit your specific requirements, whether you’re a small business or a large organization managing high call volumes.

With over 27 years of experience, we provide transparent, reliable, and professional service that ensures you never miss an important call. Our plans range from essential call answering to complex call routing and message forwarding, all with no hidden fees and complete clarity. Explore our options below to find the best solution for your business needs, or reach out for a custom quote!

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We also offer several off the shelf packages that you may be interested in for your business. If you have any specific requirements, then get in touch with our team at any time today.

Essential Plan

£15/month

Zero Set up Fee – £15 per month – 10 Included calls a month – £1.40 per call after the free 10.

  • Free Trial
  • 24/7 365
  • Professional Bespoke IVR Greeting
  • An extension of your company
  • Bespoke Scripting
  • Messages dispensed by Email

Elevate Plan

£45/month

Zero Set up fee – £45 per month – 40 Included calls a month – £1.20 per call after the free 40.

  • Free Trial
  • Professional Bespoke IVR Greeting
  • An extension of your company
  • Bespoke Scripting
  • Messages dispensed by Email
  • Messages dispensed by Whatsapp

Thrive Plan

£100/month

Zero Set up fee – £100 per month – 110 Included calls a month – £1.10 per call after the free 110

  • Free Trial
  • Professional Bespoke IVR Greeting
  • An extension of your company
  • Bespoke Scripting
  • Live call Transfer
  • Messages dispensed by Whatsapp

Bespoke Plan

£XX/month

Bespoke Pricing for full integaration – Contact us – Pricing dependant on complexity

  • Free Trial
  • Live call Transfer
  • Rota Management
  • Payment Collection
  • Live Web Chat
  • Email Integration

Find the right solution for your business

24/7 Simple Call Answering

24/7 Call Handling in Your Business Name

Key Features

  • 24/7 Availability.
  • Brand-Consistent Answering.
  • Flexible Call Overflow.

Appointment Scheduling

24/7 Appointment Booking for Your Team

Key Features

  • 24/7 Availability
  • Seamless Diary Management
  • Meeting Notifications via Email

PCI Compliant Payment Collections

Secure, PCI-Compliant Payment Handling

Key Features

  • 24/7 Availability
  • Fully PCI Compliant
  • No Card Details Seen by Agents

Complex Call Scripting

Advanced Call Scripts for Seamless Customer Support

Key Features

  • 24/7 Availability
  • Custom, Multi-Layered Call Scripts
  • Personalized Responses with Stored Data

Lone Worker Support

24/7 Safety Checks for Lone Workers

Key Features

  • 24/7 Availability
  • Enhanced Lone Worker Safety
  • Rapid Escalation Protocols

Call Patching

24/7 Call Patching to the Right Person

Key Features

  • 24/7 Availability
  • Instant Call Patching
  • Rota Management

Why Choose Our Service?

  • 24/7 Availability

Our service operates around the clock, every day of the year, ensuring you never miss an important call.

  • Experienced, Reliable Team

With over 27 years in the industry, our experienced team is committed to

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What Our Customers Say About Us

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

Ian M

Gtele.com

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

Sophie L.

Vital Solutions

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

Ian M

Gtele.com

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

Sophie L.

Vital Solutions

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

Ian M

Gtele.com

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

Sophie L.

Vital Solutions

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

Read Our Latest News & Blogs

The Future of Call Handling: AI Innovation Meets Human Compassion

The Future of Call Handling: AI Innovation Meets Human Compassion

n the fast-paced world of customer service, efficiency and responsiveness are key. At The Answering Service Ltd, we have built our reputation on delivering outstanding outsourced call centre solutions 24/7, 365 days a year. We answer calls for businesses across the globe, ensuring their customers receive the best possible service at any hour of the … Read more

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Let’s discuss your needs and help solve your problems.

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