If you are a lone worker, entering an environment that may not be safe and you want us to check on your status we can schedule calls to you at regular intervals. Or, if you are a company sending your staff out alone to these environments, we can check on their well being for you.
Once we are notified you or your staff are going on a lone visit we will call you/them at regular intervals for a status check. If we are able to speak to you and confirm all is well we will schedule a further call until we are told that your visit is complete. If we are unable to reach you or you advise us that there is an issue we will escalate your at risk status to your manager or on call representative advising that there may be an issue.
We have a range of answering plans to fit your exact needs, which is why we recommend experiencing our full service free for a week. Understand the true value of your calls and features you need, so you can make an informed decision about using our service beyond your trial.
If you are sending your staff into an environment where there may be risk our lone worker checking service removes some of the worry. Here are the benefits of our Lone Worker Calling service
The service will reassure the lone worker that they have someone checking on their safety at regular intervals.
The employer may have regulatory standards to adhere to for sending staff into environments that may not be safe.
We would be able to escalate potential threats to the pre determined escalation contact points.
It may take the heat out of a situation if the lone worker takes a call during a visit that has turned negatively.
We can take your GPS, Address or WHAT3WORDS location before you make the visit to ensure we can report on your location if escalation is needed.
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24/7 Call Handling in Your Business Name
24/7 Call Patching to the Right Person
24/7 Appointment Booking for Your Team
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Advanced Call Scripts for Seamless Customer Support
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
n the fast-paced world of customer service, efficiency and responsiveness are key. At The Answering Service Ltd, we have built our reputation on delivering outstanding outsourced call centre solutions 24/7, 365 days a year. We answer calls for businesses across the globe, ensuring their customers receive the best possible service at any hour of the … Read more
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